When You Visit Our Website
You are free to explore our website without providing any personal information about yourself. When you visit our website, or access our e-book and other materials, we request that you provide personal information about yourself, and we collect navigational information.
This refers to any information that you voluntarily submit which identifies you personally, including contact information (such as name, email and phone number) and any other information about yourself or your business. Personal information can include information for free and paid transactions you enter into on our website, and information that is available about you from social media, the Internet and any other service providers.
Personal Information includes navigation information or payment information where such information can directly or indirectly identify an individual.
Navigational information includes information about your computer and your site visits, such as your IP address, location, browser type, referral source, length of visit and pages viewed. Please see the “Use of Navigation Information” section below.
Payment information includes information we collect and process from you when you enter into a transaction with us, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect other sensitive information from you.
This includes credit or debit card numbers, personal financial information, Social Security numbers, passport numbers, driver’s license numbers or similar personal identifiers, such as racial or ethnic origin, physical or mental health condition, or employment information.
When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), files viewed on our site (HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. GEM Corp uses this information for general statistical purposes. For these purposes, we do link this data to other personal information such as name, email address, address and phone number.
Information We Collect from Third Parties
From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.
Information About Children
Our website is not targeted to children under 16, and we do not knowingly or intentionally collect personal information about children under 16. If you believe that we have collected such information, please contact us here so that we may delete the information.
We Never Sell Your Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
Use of Navigational Information
We use Navigational Information to operate and improve the Websites and to provide you with a better experience when you interact with GEM Corp. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about GEM Corp. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone.
You may disable the collection and use of your location data through browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time here.
Customer Testimonials and Comments
We post customer testimonials and comments on our website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Use of Payment Information
Security of Your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
Retention of Personal Information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the “How to Access & Control Your Personal Data” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
We employ other third-party service providers to provide services on our behalf to visitors to our Websites and our customers, and we may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by GEM Corp on the website. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
Navigational Information Collected by Our Customers
Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages. HubSpot does not control our customers’ use of these tools, nor do we control the information they collect or how they use it.
Reviewing, Correcting and Removing Your Personal Information
To Unsubscribe from Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by contacting us here.
To Unsubscribe from Our Customers’ Communications
Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our customers’ marketing communications by clicking on the “unsubscribe” link located on the bottom of their emails, or by contacting them directly.